Production time and shipping time are separate and are calculated independently.

· Production Time: The time required to create and complete your garment. The applicable production time is mentioned on the respective product page.

· Shipping/Transit Time: The time required for the courier to deliver your completed garment. Shipping time begins only after the order has been dispatched.

Production timelines may vary depending on the design, embroidery, embellishments, customisation and craftsmanship involved.

For urgent requirements, please contact us before placing your order so we can confirm whether your requested delivery date can be accommodated.

Once your order is confirmed and payment is received, production will begin.

After completion, every garment undergoes a final quality check before being carefully packed and handed over to our trusted courier partner.

Tracking details will be shared once your order has been dispatched. Tracking may take 24–48 hours to become active.

We ship across India.

Customers are responsible for providing an accurate and complete delivery address and contact number.

We ship internationally.

International shipping charges are additional and vary depending on the destination, package and courier service.

Any customs duties, import taxes, VAT, customs clearance fees or other charges imposed by the destination country are the responsibility of the customer.

International shipments may require additional time due to customs clearance and local regulations.

Shipping/transit time may be affected by courier delays, public holidays, weather conditions, customs clearance, transportation disruptions, government restrictions, natural calamities, wars, strikes or other circumstances beyond our reasonable control.

Such delays may extend the estimated delivery timeline.

If your package arrives damaged or tampered with, please take clear photographs/videos of the package and garment and contact us as soon as possible.

Please retain the original packaging until the matter has been resolved.

Customers are responsible for providing accurate delivery details.

If an order is returned due to an incorrect or incomplete address, refusal of delivery, recipient unavailability or repeated failed delivery attempts, additional shipping or re-dispatch charges may apply.